Open-source technology has become a commodity for many businesses nowadays. However, these solutions aren’t created equal and will thus work differently for different users.
Optical character recognition (OCR) is one example. There are plenty of vendors that offer OCR software development kits (SDKs), and most are open-source. But fact remains that these options vary in so many ways, and so do the results they bring to various users. So as a business owner, how do you choose the right OCR solution?
Choosing an OCR brand with a proven track record is the first step you should take. Do some research – know their beginnings, important events happened to their company, their products, warranties, and the rest. Most importantly, check if they are an original developer or simply repackaging other solutions and stamping on their label.
A robust OCR solution is one that supports conversion in a whole variety of image and application formats, such as JPG, PNG, etc. In short, all applications utilized by businesses these days! If the software isn’t a one-stop shop, it’s not worth your investment.
Running a business means complying with several government regulations, so you cannot afford conversions that are less than a hundred percent accurate, whether you’re talking about letters and numbers or punctuation marks or images and so on. The copy must be no different from the original, that’s it. Not even small errors are okay. Why invest in software if you still need to spend time checking for errors in the final output anyway? It practically defeats your purpose.
When it comes to business, time is money. You cannot allow delays in transactions just because of a turtle-paced OCR solution. Find an OCR vendor that will give you a free trial. See how many documents they can convert within an hour without any human intervention. If they won’t give you a trial, that means they’re not sure of their own product. Obviously, that’s a red flag.
Besides accuracy, you’ll also want your OCR solution to be secure. Most businesses need the ability to convert, deliver and store data in a highly secure setting. Hence, pick an OCR vendor that demonstrates an understanding of this particular need.
Finally, keep in mind that the job of your vendor is not only to provide technology but quality service and support as well. While it’s true that this is something you’ll only find out after paying for their product, you can always explore online reviews, which can be incredibly helpful. Not all online reviews are true or authentic, but you’ll be pretty safe if you only read from popular consumer websites like Angie’s List and Yelp.